One of the important factors for any successful completion of an IT project is the gamut of services provided by the Supplier under one umbrella. Centum’s services will be aligned with Customer’s business objectives to ensure that benefits are realized when the project is successfully implemented or closed.

Centum provides excellence in service delivery in the following areas:


Application Development/ Implementation

We provide services in software implementation for SAP & PLM software. We follow industry proven SDLC processes such as Waterfall model, Spiral model and Agile development depending on the project type and requirements. Each SDLC process may use all or few of the following phases during the Implementation process:

  • Project Initiation
  • Project Planning
  • Requirements Analysis
  • Software Design
  •  Development

Application Management

Centum Consultants will develop a strategy and execution plan, which will help the Customer to keep their ongoing Application Support costs at the optimum level. The Post Implementation Support Team shall follow ITIL processes and implement the services under agreed Service Level Agreements (SLAs)

The support activities shall include the following:

  •  L1/L2/L3 Level Support
  •  Application Support Monitoring
  •  Daily Health Checks
  •  Process Improvements
  •  Productivity Improvements

Application/Software Upgrade

When new versions are released by Independent Software Vendors (ISVs), Centum Consultants will do the impact analysis and provide the recommendations to the Customer. Once the recommendations are approved by the Customer, Application/Software will be upgraded to the required releases.

Our service offerings in Application/Software Upgrade include:

  • Overview & Impact analysis of New Releases
  •  Upgrade timelines
  •  Cost Benefit Analysis
  •  Warranty Management


Centum helps Organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement in Business and Process consulting areas.

Some of the Prerequisites and Major obstacles in Consulting:
Once a business owner defined the needs to take a business to the next level, a decision maker will define a scope, cost and a time-frame of the project. The role of the IT Consultancy Company is to support and nurture the company from the very beginning of the project till the end, and deliver the project not only in the scope, time and cost but also with a complete customer satisfaction.

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Legacy Data Migration

We understand that many Organizations might have built legacy applications and data over the years and plan to migrate to software tools/applications readily available in the market. It helps the Customers to reduce application maintenance costs and take the advantage of latest technologies available in the market from ISVs.
We, at Centum, will help Customers in developing the strategy for migration plan and implementing the same. During the strategy development, we will involve Customers’ Stakeholders such as Executives/Sponsors, Managers, Functional & Technical teams to ensure smooth sunset of legacy applications.
A typical legacy migration strategy is given below. It will be customized specific to Organization based on legacy systems and processes followed.

Product Development

We undertake the complete Ownership on end-to-end Product/module development including Project Management. We help ISVs in their new product releases.

Our service offerings in Product Development include:

  • Product Architecture
  •  New Product Development
  •  Product Upgrades
  •  Application Programming / GUI Development
  •  User Interfaces Design and Development
  •  Project Support and Maintenance

Staff Augmentation

We provide trained and experienced Consultants with the following skills for different roles like Business Analyst, Developer, Team Lead and Project Manager.
The following process is followed for Staff Augmentation services:

The Staffing is provided in the following technologies:

    • ABAP
    • Finance & Control (FICO)
    • Sales & Distribution (SD)
    • Human Resources (HR)
    • Basis & Security
    • SAP-PLM


We, at Centum always believe in People as Key assets to the Organization. Providing People with right skills and knowledge is key to successful completion of a project/program and hence the Organization realizing the financial benefits.
We provide customized training on the following technologies:
The SAP training is provided in the following modules:

  • ABAP
  • Finance & Control (FICO)
  • Sales & Distribution (SD)
  • Basis & Security


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